cancellation policy

A card is required to book ALL appointments. If you are uncomfortable leaving a card on file you may choose to prepay.

 

Please notify us at least 48 hours prior to the appointment to reschedule. Cancellations made less than 48 hours before will be charged 50% of the service booked. Cancellations made within 24 hours, no shows or arriving 15 or more minutes late will be charged 100% of the service booked.

 

If you have a package and cancel within 48 hours, you will owe a fee of 50% of the service booked. If you cancel within 24 hours, you can chose to pay the fee of 100% of the appointment booked or have the service deducted from your package.

 

A 50% non refundable deposit is required for all lash extension full sets. This deposit can be applied to a rescheduled appointment as long as we have 48 hour notice of rescheduling. No shows will still owe the remaining 50% of the appointment.

 

A $100 non refundable deposit is required for all Permanent Makeup appointments. Please notify us at least 72 hours prior to your appointment to reschedule. If notice to reschedule is given less than 72 hours before appointment, you will be required to pay another deposit for a new appointment. Any cancellation of a “free” touch up will result in a $75 fee to reschedule.

 

Children 12 & under are not permitted unless receiving a service.